Cloud Infrastructure / Artificial Intelligence
PT / EN / ES

Rafael Frauches Fernandes

I have worked in IT since 2016. Today I lead the L2 and L3 team at MTI, with 18 technicians serving 63 corporate clients, and I look after Azure, Microsoft 365, Intune, security and backup. I like automating whatever is repetitive: I built AI agents that run the technical discovery of client Azure and FortiGate environments. Musician in my spare time, when it shows up.

open to remote or hybrid roles
18Team
managed
63Corporate
clients
14kTickets/year
team total
99%Personal
closure rate
self-hosted uptime ... load ...